Effective Date: 27/08/2024

Welcome to Pokeka Collector's Den ("we," "us," "our"). By accessing or using our website https://pokeka-collectors.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). These Terms govern the use of our Site, products, and services and are compliant with Belgian and European law.

1. General Conditions
By accessing the Site, you confirm that you are of legal age in your country of residence, or you have obtained consent from a legal guardian. We reserve the right to refuse service or restrict access at any time for any reason.

Our services and products are available for personal use only. Any unauthorized resale or redistribution of our products is prohibited.

2. Change to Terms
We may update or modify these Terms at any time by posting the revised version on this page. It is your responsibility to review the latest version. Continued use of the Site after updates will signify your acceptance of the changes.

3. Orders and Payments
When placing an order, you agree to provide accurate and current information. Prices listed are inclusive of VAT unless stated otherwise, in compliance with Directive 2006/112/EC. Payments must be made at the time of the order using the methods specified on the Site.

You will receive a confirmation email after placing your order. We reserve the right to cancel or limit quantities for any reason, such as in cases of suspected fraud or where an item is unavailable.

4. Shipping and Delivery
We aim to process and ship orders within 4 business days. Delivery times are estimated and may vary based on your location. We are not responsible for delays caused by customs, carrier issues, or other factors outside our control. For more details, see our Shipping Policy.

5. Return and Refund Policy
You have the right to withdraw from your purchase within 14 days of receiving the product, per the EU Consumer Rights Directive 2011/83/EU. Returned products must be unused, in their original packaging, and in saleable condition. You are responsible for return shipping costs unless the product is defective or incorrect.

For detailed instructions on returns, please refer to our Terms of Sale and Returns Policy

6. Intellectual Property
All content on the Site, including images, graphics, logos, and text, is owned by Pokeka Collector's Den or our licensors. You are prohibited from reproducing, distributing, or commercially exploiting any content without our prior written permission.

See "14. Copyright and Trademark Information" for more details.

7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Our liability is limited to the amount you paid for the product or service.

However, we ensure product conformity as required under Directive 1999/44/EC on consumer goods guarantees. If the product you receive does not meet the contract, you are entitled to a remedy.

8. Waiver
Failure by us to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. A waiver will only be effective if it is in writing and signed by us.

9. Termination
We reserve the right to terminate or suspend access to the Site or any part of our services at any time without prior notice, for reasons including but not limited to a breach of these Terms. Upon termination, your right to use the Site will immediately cease. Provisions that by their nature should survive termination (such as intellectual property rights, warranties, indemnities, and limitations of liability) shall remain in effect.

10. Indemnification / Release
You agree to indemnify and hold harmless Pokeka Collector's Den and its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of the Site or breach of these Terms.

By using our services or purchasing products, you release us from any and all claims, demands, and damages arising from disputes with third parties or related to the product or service obtained from our Site.

11. Governing Law and Dispute Resolution
These Terms are governed by the laws of Belgium. Any disputes arising from these Terms will be handled by the courts of Vlaams-Brabant, Belgium. If you are a consumer in the EU, you may also use the EU Online Dispute Resolution Platform for resolving disputes.

12. Privacy Policy
We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) - Regulation 2016/679. For more information on how we handle your data, please read our Privacy Policy.

14. Copyright and Trademark Information
The following trademarks, copyrights, and intellectual property used on this website are owned by their respective companies. These include, but are not limited to, the following brands:

14. Contact Information
If you have any questions about these Terms, please contact us at: